Important Notice: Please read before logging in

hedy connect

Hedy Connect is a service that allows you to inquire about products
that are already listed on our website, such as their condition, from your home or store.

Business hours: 10:00 - 20:00

＜How to Use＞

① If you wish to confirm the product's condition:

・Product number of the desired item
・Method of condition confirmation
　(Photos/Videos/Video Call)

Please be sure to send the two points above.

*Video calls require a reservation.
(Reservations for the same day must be made by 10:00 AM.)
*You may turn off your camera during the video call.

② For other inquiries:
Please send your inquiry details.

＜Video Call＞

*Please note that we cannot connect your home to our head office warehouse.

or

*Please note that it may take some time for us to reply.
*Items may sell out even during ongoing communication.
*We may not be able to arrange a video call at your desired date and time.
　Thank you for your understanding.