The products handled by our shop are vintage items. Unlike new products, there may be signs of use due to age. We inspect the condition of products and describe any damage or signs of use in the photos or product description. However, it is difficult to describe all damage and signs of use, so if you have any particular concerns, please contact us at the address below.

Inquiry email address: info@hedy.jp

We ask that you understand the characteristics of vintage products before purchasing.

The products we handle are authenticated by expert buyers who have dealt with brand-name goods for many years, based on a comprehensive review of past sales records, market information, and specifications by manufacturing year.
We also continuously collect information and update our knowledge regarding authenticity judgments to improve the accuracy of our assessments.
The final decision regarding the authenticity of products is made based on our own unique criteria, taking into account various information and verification results.
Please note that accessories such as dust bags and boxes may differ from those originally included with the product.

All rights related to the content published on this site belong to or are licensed to the Company. Therefore, except for the services provided by this site, downloading, reproducing, modifying, renting, leasing, transmitting, or displaying the Company's logo, design, products, articles, photos, illustrations, etc., without the Company's consent, is prohibited. Furthermore, selling or distributing for a fee the materials on this site (such as the aforementioned logo, design, etc.) without the Company's consent is legally prohibited.

Third-party websites linked from or to this site are managed by the respective third parties under their own responsibility and are not under the Company's control. Therefore, the Company bears no responsibility for any software, advertisements, products, services, etc., available on third-party websites. Furthermore, the Company is not liable for any damages arising in connection with these.

All trademarks and service marks appearing on this site are trademarks owned by the Company or its affiliates, or used under license or other legitimate authority. Unauthorized use of these is prohibited. Furthermore, selling or distributing for a fee the trademarks and service marks on this site without the Company's consent is legally prohibited.

This site uses a technology called "cookies" on some pages to make your purchases more convenient when you access this site. A cookie is an industry-standard technology that identifies your computer. The cookies used on this site can identify your computer, but they cannot identify you personally unless you enter personal information.
Please note that depending on your browser, you may be able to disable cookie functions by changing its settings. However, as a result, some or all of the services on the website may become unavailable.

The Company shall not be liable for any troubles, losses, or damages incurred as a result of using this site or the information posted on it. Furthermore, the Company shall not be liable for any of the following, regardless of the reason, cause, nature, or result of the damage:
1. Any damage arising from inaccuracies, errors, or omissions in the information provided on this site.
Any damage arising from access or failure to access this site (including virus infections, etc.).
2. Any damage arising from the interruption or suspension of the operation of this site.
3. Any damage arising from alteration of information provided on this site due to intrusion by a third party.
4. All product prices, specifications, and release dates posted on this site are subject to change without notice.
5. The Company may change the information on this site, or suspend or discontinue the operation of this site without prior notice.
Furthermore, the Company is not responsible for the content of any other sites linked to this site, and is not responsible for any situations that arise on linked sites.

When using this site, the following acts are prohibited:
1. Acts that infringe or may infringe on the property or privacy of a third party or the Company.
2. Acts that cause or may cause disadvantage or damage to a third party or the Company.
3. Acts that are contrary to public order and morals, or acts that may be contrary to public order and morals.
4. Criminal acts or acts connected to criminal acts, or acts that may be connected to criminal acts.
5. Acts of making false declarations or notifications, such as registering another person's email address.
6. Acts for business activities or commercial purposes, or acts for the purpose of preparing for such activities.
7. Acts that damage the honor or credibility of a third party or the Company.
8. Acts of using or providing harmful programs such as computer viruses, or acts that may involve such.
9. Other acts that violate laws, ordinances, or regulations, or acts that may involve such.
10. Other acts that the Company deems inappropriate.

The use of this site and the interpretation and application of these Terms of Use shall be governed by the laws of Japan.
Furthermore, for all disputes related to the use of this site, the Tokyo District Court shall be the court of exclusive jurisdiction in the first instance, unless otherwise specified.

Article 1 (Application of the Agreement)
Persons registered as "members" on the "Hedy Online Store" website operated by Fireworks Inc. (hereinafter referred to as "the Company") and the Hedy application operated by the Company (hereinafter referred to as "this site") (hereinafter referred to as "Members") may use various services provided by the Company exclusively for Members (hereinafter referred to as "the Service") based on the "Membership Agreement (hereinafter referred to as "this Agreement")".
By registering as a "member" on this site, the Member is deemed to have agreed to this Agreement.
Article 2 (Definition of Member)
1. A "Member" refers to a person who has agreed to this Agreement and completed member registration on this site in accordance with the procedures prescribed by the Company.
2. Those who wish to register as a Member shall apply for membership registration in accordance with the procedures prescribed on this site.
3. However, in any of the following cases, the Company may cancel the membership registration:
　・When the applicant has declared false facts.
　・Other cases where the Company deems the applicant unsuitable as a Member.
4. Members shall manage and store the email address and password set at the time of completion of membership registration under their own responsibility.
5. Members shall promptly update their name, address, telephone number, email address, and other information registered with the Company (hereinafter referred to as "Member Provided Information") if any changes occur. In the event that the Company incurs damages due to a delay in changing Member Provided Information, the Member shall compensate for such damages. Membership on this site is exclusively personal, and the Company shall deem a membership cancellation request to have been made at the time of learning of the Member's death, and shall revoke the Member's membership.
Article 3 (Compliance with the Agreement)
Members shall agree to and comply with this Agreement and various terms and conditions related to the Service, including the Privacy Policy (hereinafter referred to as "Related Provisions"), when using the Service, and shall use this site in accordance with this Agreement and the Related Provisions.
Article 4 (Content, Regulations, and Provision Time of the Service)
1. The Company shall provide the Service to Members free of charge.
2. The Service shall be provided 24 hours a day, 365 days a year (366 days in a leap year), in principle.
3. The Company shall display this Agreement, the content of the Service, and the details of the Related Provisions on the page advertising the Service on this site.
Article 5 (Changes/Suspension of Service Content)
If the Company deems it necessary, the Company may change, suspend, or discontinue the Service at any time without notifying Members, and shall not be liable for any damages incurred by Members as a result. The same shall apply to any damages incurred by Members when the Company imposes a suspension of use on a Member based on this Agreement or the Related Provisions.
Article 6 (Use of the Service)
1. The Service shall be provided for access and use from within Japan, and other terms and conditions shall be as separately specified by the Company.
2. In the event that a Member causes inconvenience or damage to the Company or other Members in connection with the use of this site, or in the event of a dispute with other Members or third parties, the Member shall resolve such problems, damages, or disputes at their own expense and responsibility. If the Company incurs damages in connection with such a dispute, the Member shall compensate for such damages.
Article 7 (Prohibition of Assignment of Rights)
Members shall not assign the right to use the Service to any third party.
Article 8 (Deletion and Loss of Member Provided Information)
1. If Member Provided Information falls under any of the following, the Company may delete such information without notifying the Member, at the Company's discretion. In this case, the Company shall not be obligated to disclose the reason for deletion. Furthermore, if the Company incurs damages as a result, the Member shall compensate for such damages.
2. If Member Provided Information falls under the prohibited items in Article 10.
3. If promotional materials, etc. cannot be delivered or sent due to non-delivery when sent based on Member Provided Information.
4. Other cases where the Company deems it unnecessary.
5. The Company shall take necessary and appropriate safety measures for Member Provided Information, but shall not be liable if it is lost due to force majeure or other reasons not attributable to the Company.
Article 9 (Copyrights, etc.)
The copyrights of information, photos, illustrations, and other textual and image content on this site belong to the Company and third parties such as content providers. Reproducing, modifying, redistributing, republishing, downloading, displaying, posting, or transmitting all or part of them in any form or by any means without prior consent from the copyright owner is prohibited.
Article 10 (Prohibited Acts)
Members shall not perform the following acts when using the Service:
1. Using information, copyrighted works, etc. provided in the Service for purposes other than their own personal use, or re-providing them to the public regardless of whether it is within or outside a network, and other acts that infringe on the copyrights of third parties.
2. Defaming or slandering a third party, or damaging the reputation of a third party.
3. Infringing on the property or privacy of a third party.
4. Sending or writing harmful computer programs, etc.
5. Acts that violate laws and regulations.
6. Election campaigns or similar acts.
7. Publicly disclosing information, documents, figures, etc. that are contrary to public order and morals using the Service.
8. Acts that violate the rules of domestic and international networks when communicating via other domestic and international networks.
9. Acts of using the Service for commercial purposes.
10. Other acts that interfere with the operation of the Service, and acts that the Company deems inappropriate.
Article 11 (Purchase of Products)
1. Members can purchase products using the Service.
2. If a Member wishes to purchase a product, they shall order the product in accordance with the method specified by the Company.
Upon receiving an order from a Member, the Company will send an "Order Confirmation Email" detailing the order. The sending of this "Order Confirmation Email" constitutes an application for product purchase from the Member.
3. A sales contract for the product(s) shall be established between the Member and the Company upon the sending of the "Product Shipment Email" from the Company after the "Order Confirmation Email" has been sent. However, if the Member has purchased multiple products in one order and there are products not listed in the "Product Shipment Email," a sales contract for those products shall not be considered established.
4. The "price" on this site displays the sales price of products on this site. This site makes every effort to display accurate product information. In the unlikely event that an incorrect price or price-related information is displayed on this site, we will adjust the price as follows:
　1. If the correct price of the product is lower than the price displayed on our site, we will charge you the lower price.
　2. If the correct price of the product is higher than the price displayed on our site, at our discretion, we will either contact you before shipping to confirm the price again and ask for your instruction to ship the product, or we will cancel your order and notify you of that fact.
5. Product delivery through the Service is limited to Japan.
6. Cancellation of the application in Paragraph 2 shall be as stipulated in the Related Provisions.
Article 12 (Payment)
1. Payment methods for the usage fees of this site shall be credit card (VISA, MASTER, DC, JCB, AMEX), bank transfer, cash on delivery (cash, credit card), deferred payment (Paidy), Amazon Pay, PayPay, and Rakuten Pay.
2. In the event of a dispute between the Member and a credit card company, substitute payment agent, or other party regarding fees or other debts related to payment on this site, the Member shall resolve the dispute with the relevant party.
Article 13 (Returns and Exchanges of Products)
1. If you wish to return a product, please contact customer service within 2 days of product arrival and then return the product. Returns will not be accepted without prior contact.
2. Returns are only accepted through the Hedy online store. Please note that returns of products purchased at physical stores are not accepted.
3. Please use courier services (Yu-Pack, Yamato, Sagawa Express, etc.) for returns. We cannot guarantee refunds for mail, mail service, or express packages as receipt confirmation is not possible.
4. In the case of returns due to customer convenience, shipping costs at the time of delivery and other fees are not eligible for refund. Additionally, return shipping costs will be borne by the customer, so please understand this in advance.
5. Returns or exchanges will be refused if any of the following apply (not in original condition):
　・Sale items, outlet items
　・Products purchased at stores other than the online store
　・No contact within 2 days of product arrival, and returned without permission
　・Tags attached to the product have been cut off or lost
　・Signs of use are present
　・Part of the product or accessories are missing
　・Customer has caused scratches or dirt on the product or outer box
　・Outer packaging or package is damaged or missing
Article 14 (Product Disclaimer)
1. Product images displayed on this site may differ in color or size from the actual product due to screen settings and photographic techniques.
2. The Company shall not be liable for the quality, performance, compatibility with other products, or other defects of products sold through the Service, or for any damages, losses, or disadvantages arising therefrom, except as separately stipulated.
Article 15 (Cancellation of Sales Contract)
The Company may cancel a sales contract even after sending the "Product Shipment Email" for the following reasons:
1. If false information is found in the Member's personal information.
2. If an order is placed for a product that is subject to long-term uncertain availability or has been discontinued.
3. If an order for limited edition products or similar items exceeds the quantity limit (available quantity).
4. If the price displayed on this site is clearly incorrect compared to market prices, etc.
5. If the credit card company rejects the transaction with the Company when payment is made by credit card.
6. Other cases where this site particularly deems it necessary to cancel an order.
Article 16 (Suspension/Interruption of Service)
The Company may suspend or interrupt all or part of the provision of this site without prior notice to Members in the following cases:
1. When the Company performs regular or emergency maintenance of this site, or when it is unavoidable due to construction.
2. When a Class 1 telecommunications carrier suspends telecommunications services.
3. When service provision becomes difficult due to force majeure such as natural disasters, power outages, war, or interference by third parties.
4. Other cases where the Company deems a temporary interruption of this site necessary for operational or technical reasons.
Article 17 (Other Disclaimers)
The Company makes no warranties regarding the completeness, accuracy, reliability, usefulness, etc. of the content of the Service and information obtained by Members through this site.
Article 18 (Compensation)
In the event of a dispute arising from or related to the Member's use of the Service, the Member's violation of this Agreement, or the Member's infringement of third-party rights, the Member shall resolve such dispute at their own expense and responsibility.
Furthermore, if the Company incurs expenses or pays compensation in connection with such a dispute, the Member shall bear such expenses or compensation.
Article 19 (Changes to this Agreement or Related Provisions)
The Company may change the content of this Agreement or the Related Provisions if it deems it necessary.
In such cases, the Company will publicly announce the changes on its website in advance, and if a Member uses the Service after the revision date related to such changes, the Member shall be deemed to have approved the content.
Article 20 (Withdrawal Procedure)
Members may withdraw at any time in accordance with the procedures stipulated by the Company.
Members shall lose their membership status at the time the Company receives a withdrawal application from the Member.
Article 21 (Governing Law and Jurisdiction)
The governing law of this Agreement shall be Japanese law. In the event that litigation becomes necessary regarding the Service, the Tokyo District Court shall be the court of exclusive jurisdiction in the first instance.
Article 22 (Inquiries)
All questions, requests regarding registration, and opinions about this site will be accepted at the contact information below and will not be handled at physical stores.

Inquiries by phone
03-6455-0419
Business hours: 10:00 - 19:00 (Excluding Saturdays, Sundays, national holidays, New Year holidays, and Company-designated holidays)
Inquiries by email
Please contact us via the inquiry form or (info@hedy.jp). (Accepted 24 hours)

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